Barclays customers have been dealt an outage blow as it is understood the bank’s app and online banking services appear to be down.
The high street financial institution’s customers were not able to check their accounts on January 31, which is a pay day for millions of Britons due to it being the last working day of the month.
In recent years, major banks have seen their app and online banking services experience outages, which has affected customers being able to access their money and make payments.
Responding to the reports, Barclays shared that it was aware of the issues and it was “sorry about this” and assured customers it was “working hard to fix the issue”.
“You may have trouble using some features in our app, Online Banking as well as payments in and out of your accounts – we’re also unable to help you over the telephone or our Message us service,” the bank added.
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Barclays app and online banking appears to be down
GETTY
Speaking to GB News, Martin Quinn, the director of the Campaign for Cash, broke down the impact of the latest outage issues being experienced by Britons.
He explained: “The over reliance on banking apps and online banking is leaving people literally penniless when outages are happening so frequently
“Always try and carry cash not just as a backup, but as a main form of making payments, because a ten pound note will never crash.”
Taking to social media, Barclays customers shared their outrage over the latest outage and asked the bank to clarify what is going on.
Lloyds is among the banks that has experienced app outages
PA
One customer said: “Hey @BarclaysUKHelp@Barclays. Tried a couple of times to pay an invoice with your app this morning. No dice. Getting the error message BG010 – unable to retrieve your account details at present. Not great.”
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