“When I got home I had notifications on my watch from my two banking apps Monzo and Barclays that I was moving money between them,” he said.
“So then I really started to panic and was like, ‘this person is in my bank account’.
“I wake up and I feel really awful. I don’t feel like myself. I don’t have everything on my phone, I don’t have my laptop and I just feel like part of my life is gone.”
Advice to protect against fraud includes taking actions such as removing apps from your phone and keeping them on devices that stay at home
People should also consider using different pin numbers for unlocking their phones and opening banking apps
It is not a good idea to store passwords or pin numbers on phones, or to store bank cards in phone cases.
UK Finance, which represents 300 banks, said in 2023 criminals made £45m through mobile phone fraud from some 20,000 victims.
